999ok Baji Privacy Policy

1.1 Directly Provided Information

When you register or use your account on 999ok Baji, the following information is collected:

• Full Name & Date of Birth
• Email address & mobile number
• Current Address
• National ID or passport number (for verification purposes)
• Payment method details (bKash/Nagad/Rocket number, last four digits of card)

1.2 Automatically Collected Information

Some information is collected automatically while you use the platform:

• IP Address & Device Information
• Browser type & operating system
• Login Time & Session Duration
• Betting history & transaction records
• Cookies & Session Data

999ok Baji uses your information only for specific, lawful purposes. Full details are provided in the table below:

999ok uses cookies on its website and app. Cookies are small text files stored in your browser that help improve your browsing experience.

Types of cookies we use:

• Essential Cookies: Required for login sessions and security — these cannot be disabled.
• Functional Cookies: Remembers your preferred language and settings.
• Analytics Cookies: Collects anonymised data to improve site performance.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent certain features of the platform from working.

999ok never sells your data. However, limited information is shared with trusted partners where necessary to deliver our services:

• Payment Processors: Only the financial information necessary to process your transactions.
• KYC Verification Services: Document verification agencies for identity confirmation.
• Law Enforcement: Where required by court order or legal obligation.
• Responsible Gaming Organisations: Relevant support organisations if problem gambling is identified.

Your data is never stored longer than necessary. General retention policy:

• Active Account Data: Retained for the duration the account remains active
• Transaction records: up to 7 years, in line with financial regulatory requirements
• KYC documents: 5 years after account closure (as required by law)
• Support conversations: 3 years
• Marketing data: deleted immediately upon withdrawal of consent

As a 999ok user, you have the following rights:

• Right to Access: The right to know what personal data we hold about you.
• Right to Rectification: The right to correct any inaccurate or outdated information.
• Right to Erasure: The right to request deletion of your data under certain circumstances.
• Right to Restrict Processing: The right to restrict how your data is used in certain circumstances.
• Right to Data Portability: The right to receive your data in a portable format.
• Right to Object: The right to opt out of marketing communications.

To exercise any of these rights, email our support team. We will respond to your request within 30 days.

999ok does not knowingly collect personal information from anyone under the age of 18. If we become aware that a minor's data has been collected inadvertently, it will be deleted immediately and the associated account will be closed.

If a parent or guardian believes their child has registered on our platform, please contact our support team immediately.

999ok Baji may update this Privacy Policy from time to time. For any significant changes, notice will be sent to your registered email and posted on the platform. If you do not raise an objection within 30 days of the change, you will be considered to have accepted the updated policy.

The "Last Updated" date at the top of the page always reflects the current version. Previous versions are available upon request from our support team.

For any privacy-related questions or requests, please contact our data protection team:

• Email: privacy@999ok-baji.com
• General Support: support@999ok-baji.com
• Live Chat: Available 24/7 on the app and website

We typically respond within 24–48 hours. Complex requests may take up to 30 days.