999ok Baji FAQ – All your questions answered here

No, 999ok Baji allows only one account per person. If someone is found operating multiple accounts, all of them may be permanently suspended and any funds held may be forfeited. Always stick to a single account.

On the login page, click the "Forgot Password?" link. Enter your registered mobile number or email – an OTP will be sent to you. Verify the OTP and set a new password. Once done, you can log in with your new password.

KYC verification is mandatory for security purposes. You must complete KYC to make withdrawals and place large bets. Simply upload a photo of your National ID (NID) or passport. Verification is typically completed within 24 hours, and once verified, you won't need to do it again.

If your account has been suspended, contact our support team right away. Reach out via live chat or email us at support@999ok-baji.com to find out the reason. In most cases, the account is reactivated once identity verification is completed.

We support all popular payment methods in Bangladesh:

• Mobile Banking: bKash, Nagad, Rocket
• Bank Transfer: Dutch-Bangla, BRAC Bank, and other major banks
• Crypto: USDT, Bitcoin (for selected members)

All payments are fully secure and encrypted.

Minimum Deposit: ৳500 (bKash/Nagad/Rocket)
Minimum Withdrawal: ৳1,000
Maximum Single Withdrawal: ৳5,00,000
VIP members enjoy higher withdrawal limits. Minimum amounts for bank transfers may vary.

bKash, Nagad, and Rocket withdrawals typically 5–15 minutes processed within. Bank transfers may take 1–3 business days. Requests submitted between 10 PM and 8 AM may be processed on the next business day.

Wait 5–10 minutes first. If the balance still hasn't updated, take a screenshot of the transaction from your bank or mobile banking app and send it to our support team. We'll verify it using the transaction ID and credit your balance promptly.

Yes, for security reasons withdrawals are generally processed through the same method used for your deposit. If you need to change the method, complete your KYC verification and then contact the support team.

New members on their first deposit 100% Welcome Bonus receive (up to ৳10,000). Free spins and free bet offers are also available. To claim the bonus, you must make your first deposit within 7 days of registering.

Rollover means you must wager the bonus amount a set number of times before you can withdraw. For example, a ৳1,000 bonus with a 10x rollover requires ৳10,000 in total bets. Sports bets with odds of 1.80 or higher count toward the rollover — making it faster to complete.

Weekly cashback is automatically credited to active members' accounts every Monday. Depending on your VIP level, you can earn between 5% and 15% cashback on losing bets. Cashback can be withdrawn directly.

Share your account's referral link with friends. When a friend registers through that link and makes their first deposit, you earn a ৳500 referral bonus. The more referrals you make, the more you earn.

You can bet on more than 30 sports:

• Cricket (IPL, BPL, and all international series)
• Football (Premier League, La Liga, Bundesliga, Champions League)
• Tennis, Badminton, Basketball, Volleyball
• E-Sports (CS2, Dota 2, VALORANT)

Once a bet is placed, it generally cannot be changed or cancelled. However, you can use the "Cash Out" feature to settle a bet early at a set amount while a match is in progress. Please note that Cash Out is not available on all bets — it is only offered on select matches.

If a match is fully cancelled, all bets are refunded. If a match is interrupted due to rain or other reasons, the result is determined using the Duckworth-Lewis method. If an event is rescheduled, bets generally remain valid.

999ok Baji uses decimal odds. For example: odds of 2.50 mean a ৳100 bet returns ৳250 if you win (৳150 profit). Formula: Stake × Odds = Total Payout. The higher the odds, the lower the chance of winning — but the bigger the reward.

Single Bet: Bet on a single outcome in one match. Simple and lower risk.

Accumulator (Acca) Bet: Bet on multiple matches at once. Win all of them and your odds multiply for a massive payout. Lose even one and the entire bet is lost. Acca bets offer higher rewards, but the risk is higher too.

Download the APK file directly from our download page. Before installing, go to Settings > Security > Unknown Sources on your phone and enable it. iOS users can visit the site via Safari and tap "Add to Home Screen" for an app-like experience.

If you're experiencing issues, try the following steps:

• Check that permission for Unknown Sources is enabled
• Check that your phone has enough storage space
• Re-download the APK File
• Requires Android 5.0 or above

If the issue persists, you can always use the site through your mobile browser — the experience is just as good.

After logging into the app, go to Settings > Security > Biometric Login. Enable fingerprint or Face ID. From your next login onwards, you can sign in using biometrics instead of a password. This feature is available on Android 6.0+ and iPhone X or later.

requests are processed within. Bank transfers may take 1–3 business days. Requests made between 10 PM and 8 AM may be processed the next business day.

Yes, 999ok Baji uses SSL encryption and two-factor authentication (2FA). Your personal information and financial transactions are fully protected. For added security, keep 2FA enabled and use a strong password.

Change your password immediately and log out of all devices. Then notify us at support@999ok-baji.com. We will review your account's login history and take the necessary action.

Go to Account Settings > Responsible Gaming to set daily, weekly, or monthly deposit limits. To take a break for a set period, use "Cool-off" or "Self-Exclusion". Visit our Responsible Gaming page for more details.

No. 999ok Baji is strictly for users aged 18 and above. Age is verified during registration, and identity documents are required as part of the KYC process. Any account found to belong to a minor will be closed immediately.